CrowdStrike

Regional Principal Analyst, Falcon Complete (Remote)

Full-timeSeniorWorldwideieriOther

Salariu

Nedivulgat

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Despre rol

Headquarters: Missouri, United StatesURL: http://www.crowdstrike.com

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed, we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Regional Principal Analyst is the most senior technical individual contributor within a Falcon Complete region, serving as the principal technical advisor to Regional Directors and their immediate leadership teams. This role provides hands-on technical leadership across multiple fireteams, supporting on complex incident response, conducting deep technical case review, identifying operations and product improvement opportunities, and driving technical quality across regional operations through various technical deliverables. The Regional Principal Analyst maintains deep, current expertise through regular hands-on engagement, and collaboration in complex service delivery scenarios.

What You'll Do:Technical Leadership:

Serve as the principal technical advisor to Regional Directors and Senior Leadership Team on all Falcon Complete service delivery matters

Ensure technical consistency, quality standards, and best practices across regional operations

Lead regional technical initiatives

Coordinate with other Regional Principals to ensure global consistency and knowledge sharing

Technical Escalation Support:

Serve as a technical escalation resource for Fireteam Principal Analysts on complex or ambiguous cases, providing second opinion, additional analysis, and technical guidance, while assisting with Principal technical development

Fireteam Principal Analysts retain ownership and lead of high-severity incident response; the Regional Principal supports as a technical resource, and highlights opportunities to improve the Falcon Complete service and technical excellence of the region.

Perform independent technical analysis when asked to validate or extend a fireteam's findings

Operational Excellence & Quality Assurance:

Conduct technical QA reviews of closed cases across fireteams against defined criteria with documented findings

Identify detection gaps, false-positive patterns, and coverage opportunities from regional case data; route findings to relevant teams as improvement requests

Identify opportunities for tooling, telemetry, or workflow improvements based on recurring case patterns

Identify regional trends in detection patterns, threat landscape, and case quality

Identify skill gaps and development opportunities across the regional analyst population

Drive adoption of consistent operational standards and agentic toolsets across regional operations.

Cross-Functional Technical Liaison

Represent regional technical perspective in cross-functional initiatives with other CrowdStrike business units

Work directly with Product/Engineering to surface detection coverage gaps, platform bugs, and feature requests

Coordinate with OverWatch and Intelligence on regional threat trends

Partner with other Regional Principal Analysts on shared technical review standards and case QA criteria

Partner with Watchtower to drive detection tuning and coverage improvements based on regional intelligence.

Thought Leadership & Market Engagement

Demonstrate industry thought leadership through blog posts, CrowdCasts, conference presentations, and other speaking events as appropriate

Strategic Projects & Innovation

Provide Technical expertise on regional projects that align with Falcon Complete mission and corporate goals

Drive innovation in detection gaps, triage, remediation, and automation capabilities

Collaborate with Section 3 (S3) AI Automation Team on regional automation opportunities

Identify and implement efficiency improvements with measurable regional impact

Supervision & Autonomy

Works under minimal direction with high degree of autonomy

Works independently on technical matters

Expected to remain hands-on

Determines and pursues courses of action essential to achieving regional and corporate objectives

Provides consultative guidance to Regional Directors and Senior Leadership

What You'll Need

Successful candidates will have extensive experience in multiple of the following areas:

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