Product Owner

Headquarters: AustraliaURL: https://zandahealth.com/eu/

Product Owner

Remote | Permanent Contractor | Core EU Collaboration Hours**Reports to: Product Manager**

Are you a product driven problem solver who enjoys turning customer insight into things that actually get built? Do you love turning complexity into clarity, aligning teams, and shaping product experiences that genuinely make people’s lives easier? If so, we’d love to meet you!

We build software that takes the stress, chaos, and friction out of managing a health practice. As our newest Product Owner, you’ll play a pivotal role in translating vision into action, turning customer needs into features and driving product outcomes that truly matter.

You’re someone on the rise - intelligent, opinionated (in the best way), and ready to make an impact. You’re not easily swayed, and you’re happy to take a stand when it serves the customer and the product. You connect dots, ask great questions, and care deeply about delivering value. If that sounds like you… read on!

You’re Excited To

Be the voice of the customer; advocate for user needs and pain points.

Maintain deep customer understanding and share insights with key teams.

Translate product priorities into clear, prioritised & actionable items for your team

Work closely with engineering to understand constraints, dependencies, and system behaviour

Build alignment, trust and collaborate seamlessly across Product, Engineering, and Customer Support

Ensure continuous delivery of value; own the lifecycle from discovery to post-launch iteration.

Guide product decisions that make a real difference for the people using Zanda every day

Communicate clearly across async and real-time channels.

Surface risks early and drive grounded, data-informed decisions.

Contribute to risk-based analysis of product changes and support identification of potential vulnerabilities

What You Bring to the Team

Experience

2+ years of hands-on product ownership experience (SaaS experience an asset)

Proven ability to translate customer pains into clear requirements and impactful improvements

Strong understanding of agile methodologies (Scrum/Kanban) and product development architecture

Experience in another role before moving into product - a Customer Success, Support, or similar background is a real plus

Demonstrated experience working with remote, cross-cultural teams across multiple time zones

Skills

Customer Insight & Discovery - understands user needs, pain points, and motivations.

Strategic Thinking - connects decisions in your product area to customer needs and team priorities

Data-Informed Decision Making - uses data to guide choices, even with ambiguity.

Clear & Adaptive Communication - complex to simple, and with the audience in mind.

Cross-Functional Collaboration - works effectively across teams and builds influence through trust, not title.

Prioritisation - confidently prioritises what drives the most impact and eliminates noise.

Technical Fluency - understands enough to engage meaningfully with engineering.

Risk Identification & Mitigation - surfaces risks early and makes grounded decisions.

Problem Solving & Critical Thinking - breaks down complexity into clear, actionable steps.

Traits

High Ownership Mindset - proactive and treats the product like a business.

Collaborative & Empathetic - builds trust quickly and embraces diverse perspectives.

Calm Under Pressure - steady when navigating competing priorities or ambiguity.

Adaptable & Curious - thrives in fast-changing environments, shows interest in emerging technologies - particularly AI and automation.

Integrity-Driven - transparent, reliable, and grounded in facts, not ego.

Opinionated (in the right ways) – advocates confidently for what's right for the customer, and isn't easily swayed.

Energetic & Self-Starter - brings momentum, enthusiasm, and a bias for action.

Strategic Yet Practical - able to zoom out and zoom in fluidly.

Growth Oriented - desire to grow, stretch, take on more responsibility, and help influence direction.

Customer-Obsessed - curious, empathetic, and motivated to solve real user problems.

Why You’ll Love Working With Us

Work from AnywhereWe’ve been a fully distributed team from the start - no offices, no commute, just great people from all over the world doing meaningful work together. Flexibility & AutonomyWe care about outcomes, not clock-watching. Outside of agreed core hours that align to your role, your time is yours - whether that’s doing the school run or squeezing in a midday gym class. Generous Paid Time OffBalance matters. We offer paid time off and expect you to take it - because rest fuels great work. High Trust, Results DrivenWe strip away red tape so you can focus on impact. No pointless meetings or rigid hierarchies - just space to move fast, solve problems, and make a difference. Growth & InnovationYou’ll be encouraged to experiment, stretch your skills, and bring YOUR bold ideas to the table. Everyone at Zanda contributes to shaping what’s next. Inspiring TeammatesYou’ll work alongside passionate, curious people who support and cheer each other on - even across time zones. Collaboration is how we win. Meaningful ImpactEverything we build helps health professionals spend less time on admin and more time helping patients. Your work will directly improve lives. Competitive PayWe hire the best people - wherever they are - and we make sure they feel valued and well-rewarded for the work they do.

About Zanda