KM - Automation Specialist (Make.com, Notion, Ad Operations)

Role Overview:

The Automation Specialist will be responsible for designing and implementing internal workflows and automations across the agency’s tech stack. You’ll build systems to streamline how we onboard clients, launch ad campaigns, manage content production, assign tasks, and track deliverables, all without manual bottlenecks.

This role blends technical automation skills with operational thinking. You’ll work closely with the Operations Manager, media buyers, and creative team to identify friction points and build customized automations that improve speed, accuracy, and visibility.

Key Responsibilities:

Workflow Automation (Client & Internal)

Build scenarios to automate repetitive workflows (e.g., client onboarding, asset delivery, reporting alerts, etc.)

Automate Notion dashboards and task creation when a client signs or a new project kicks off

Integrate tools like Google Forms, Airtable, Slack, Drive, and ClickUp with Make or Zapier

Ad Operations Automation

Automate naming conventions, folder creation, and campaign briefs for new ad launches

Support media team with automations for creative tracking, performance logging, and approvals

Create logic-based systems for media buyers to trigger creative refreshes, test tracking, etc.

Communication & Asset Handoff

Automate notifications and task handoffs between departments (e.g., once UGC is approved, editor is notified)

Create Slack or email automations for key events (e.g., “Client submitted creative form” or “Ad set ready to publish”)

Set up triggers for client updates, review reminders, and feedback loops

SOPs & Documentation

Build internal knowledge base of how automations work and how the team should use them

Maintain documentation for each major automation scenario, including how to troubleshoot or update

Ongoing Optimization

Regularly audit workflows for inefficiencies or failures

Propose and implement new automations as the agency scales

Maintain a high standard of clean, logic-driven automation that’s easy to replicate or expand

Qualifications:

2+ years experience with (Integromat), Zapier, or similar tools

Strong understanding of Notion, Airtable, Google Suite, and project tools (ClickUp, Slack, etc.)

Experience designing automation systems for service-based or creative agencies

Strong problem-solving skills and attention to detail

Bonus: familiarity with ad agency processes, media workflows, or client lifecycle automation

Bonus Responsibilities (Optional, but Recommended):

Client Portal Setup: Build automated dashboards or portals in Notion or Airtable for each client

Ad Creation Templates: Auto-generate creative briefs or naming structures from forms

Internal Reporting Pipelines: Automate pulling and formatting ad performance data across accounts

Compensation:

Monthly retainer or project-based (DOE & scope)

Opportunity for long-term contractor or internal team growth

Remote-first with flexible hours and high autonomy

Originally posted on Himalayas