Billing Coordinator

Zelh is a fast-growing, passionate outsourcing company.Our mission is to be the most reliable partner by delivering consistently high-quality services.

We build long-term relationships with our customers, employees, and vendors through personal attention, clear communication, and respect. That’s the foundation of everything we do.

We are looking for a detail-oriented Billing Coordinator to join our team and support accurate and timely billing for customer shipments.

In this role, you’ll be responsible for customer invoicing, billing accuracy, resolving discrepancies, and maintaining accurate shipment and billing data. You’ll work closely with Sales, Operations, and Finance teams to make sure invoices are processed correctly and on time.

Key Responsibilities

Customer Billing & InvoicingGenerate and review invoices for freight shipments, ensuring all billing information is accurate and complete.

Billing VerificationCheck rates, accessorial charges, fuel surcharges, and agreed pricing before invoices are finalized.

Invoice AdjustmentsProcess billing adjustments, credits, and rebills when needed.

Billing Issue ResolutionInvestigate billing discrepancies and work with Sales and Operations teams to resolve them in a timely manner.

Client CommunicationRespond professionally to client questions and inquiries related to invoices and billing.

Data AccuracyMaintain accurate shipment and customer information in internal systems and follow established billing procedures.

Documentation & ReportingMaintain proper billing documentation and records, ensuring information is complete and ready for review or audit.

Month-End SupportAssist with billing deadlines and month-end activities.

Process ImprovementIdentify recurring billing issues and suggest ways to improve accuracy and efficiency.

Requirements

1–3 years of experience in billing, finance operations, logistics, or a similar administrative role

Experience with billing, invoicing, or accounts receivable is preferred

Experience in logistics, transportation, or freight brokerage is a strong advantage

Strong attention to detail and accuracy

Good problem-solving and analytical skills

Good communication skills

Ability to manage multiple tasks and meet deadlines

Comfortable working with systems, data, and Excel

Ability to work independently and as part of a team

Bachelor’s degree or equivalent professional experience

Working Conditions

Schedule: Mon–Fri, 07.00-16.00 CST

Competitive Salary in USD

Work type: Remote

10+ business days of paid time off, 15 after 2 years

Equipment provided

Originally posted on Himalayas