Position Summary:
This role will be responsible for developing secure, compliant AI infrastructure and reusable frameworks that enable internal teams and external consultants to build and deploy AI agents for Operations, Human Resources, Admissions, and IT, while also supporting advanced LLM-driven clinical and client risk use cases integrated with Beacon’s EHR, eMAR, HRIS, CRM, and incident management systems.
Supervisory Responsibilities:
No supervisory responsibilities
Primary Responsibilities:
Always be compliant with all company and regulatory policies and procedures.
AI Agent Platform & Framework Development
Design and maintain an enterprise AI Agent framework supporting:
Task automation
Data retrieval and summarization
Workflow orchestration
Human-in-the-loop approvals
• Build shared services including:
Prompt management and versioning
Tool and API integration layers
Authentication, role-based access, and audit logging
Enable safe agent execution with guardrails, validation layers, and escalation paths.
Consultant Enablement & Solution Support
Partner with internal teams and external consultants building agents for:
Operations (staffing, scheduling, census, compliance tasks)
Human Resources (onboarding, policy Q&A, training tracking)
Admissions and Sales (referrals, intake coordination, CRM workflows)
IT (service desk triage, asset management, automation)
Provide development standards, templates, SDKs, and reference architectures.
Review and approve agent designs for security, performance, and compliance.
Clinical AI & Client Risk Intelligence
Develop and support LLM-powered clinical and risk-focused solutions such as:
Behavioral and incident pattern analysis
Medication adherence and documentation quality monitoring
Early-warning indicators for client risk and escalation
Integrate AI outputs into clinical workflows, dashboards, and alerts.
Partner with clinical leadership to ensure interpretability and usability of AI insights.
LLM Engineering & MLOps
Implement and manage LLM integrations including:
Secure prompt pipelines
Retrieval-Augmented Generation (RAG) using enterprise data
Model evaluation and drift monitoring
Deploy AI services using scalable cloud-native architecture (APIs, containers, CI/CD).
Optimize performance, cost, and latency across production AI workloads.
Data Integration & Platform Collaboration
• Work with Data Engineering to leverage:
Microsoft Fabric
Azure Data Lake
Power BI semantic models
• Integrate data from:
EHR and eMAR platforms
HRIS and payroll systems
CRM and Admissions platforms
Incident and Quality Management systems
Responsible AI, Security & Compliance
• Implement responsible AI practices including:
Bias detection and mitigation
Explainability and traceability
Model and prompt version control
• Ensure compliance with:
• HIPAA
State regulatory requirements
Internal security and data governance policies
Support audits and compliance reviews related to AI systems.
AI Strategy & Continuous Improvement
Contribute to Beacon’s enterprise AI roadmap and standards.
Evaluate emerging AI tools, agent frameworks, and healthcare models.
Recommend architecture and vendor platforms to support scalable AI adoption.
Team Member Expectations:
Must be compliant with company and regulatory policies and procedures.
Participate and contribute to weekly, bi-week or monthly leadership calls. Be prepared to report
on applicable KPIs that best reflect the performance of your team.
Preserve and protect the privacy, confidentiality and security of all medical records, proprietary
and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
Promote Beacon in a positive manner and lead by example, modeling our core values in everyday
behavior.
Monitors and corrects employee gossip, harassment, favoritism, and other negative social
workplace behaviors to ensure a positive and productive work environment.
Understand how to approach and communicate with everyone at all levels.
Treat everyone with dignity and respect while responding to their needs.
Maintain and sustain a safe community environment and workplace.
Apply trauma-Informed Care principals recognizing the presence of trauma symptoms and
acknowledging the role trauma may play in an individual’s life.
Promote trauma-informed care at all levels of the organization and help create a culture that is
sensitive to the feelings of our Individuals and avoid responding negatively to stigmas that they will never truly understand.
Follow Beacon’s policies, procedures, and manuals.
Cooperates with Beacon Specialized Living, the Department of Human Services (DHS) staff or any
other regulatory body during any inspection, investigation or inquiry.
Accept other duties as assigned.
Professional Conduct and Management Effectiveness: In addition to evaluating your work performance you will be evaluated for the following work
behaviors:
Job Knowledge: Depth and breadth of knowledge supporting our organization goals.
Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of
work in general.
Quantity of Work: Work output of the employee.
Reliability: The extent to which the employee can be dependent upon to be available for
work, do it properly, and complete it on time. The degree to which the employee is reliable, trustworthy, and persistent.
Initiative and Creativity: The ability to plan work and to go ahead with a task without
being told every detail and the ability to make constructive suggestions.
