Caribou

Director, Measurement & Impact

Full-timeExecutiveWorldwideieriOther

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Despre rol

Director, Measurement & Impact

Location: Remote (Preference for candidates within +/- 3 hours GMT)

Reports to: Senior Director, Measurement & Impact

Job type: 0.8 to full-time

Start date: October 2026

About Caribou

Caribou is a global, remote-first consultancy working at the intersection of technology, inclusion, and impact. With a team of 50+ people across 20+ countries, we partner with ambitious foundations, companies, and governments to reimagine and deliver impact in a digital age. We design strategies, manage funds, uncover insights, and measure impact to help organisations mobilise technology for inclusive and sustainable growth.

Core to our culture is supporting staff autonomy over where, how, and when they work, with our annual in-person retreat bringing the full-time team together (recent locations include Kenya and Cape Town).

About the role

The Director will join the Measurement & Impact (M&I) team. Our team is multidisciplinary, and our approach is pluralist: we combine evaluation and evidence synthesis with quantitative, qualitative, and mixed methods; impact and economic modelling; and theory-based approaches, tailoring them to the context rather than defaulting to a single doctrine. Our work is adaptive, evidence-led, and grounded in practical decision-use. We aim to bring rigour without rigidity, challenging conventional MEL approaches when they limit insight or compromise our values.

Our M&I services span strategy, implementation support, evidence synthesis, evaluation, and learning across a wide range of digital economy, livelihoods, financial inclusion, and climate programs.

We are looking for a Director who can manage a portfolio of projects and teams while also engaging directly in delivery when necessary. You will also work with colleagues across our service areas, Funds & Programs and Research & Insights, to help design and implement measurement and impact services.

Key Responsibilities

The key responsibilities for this engagement include, but are not limited to, the following. The balance will vary depending on the project mix, but this includes both delivery and oversight, and will be reviewed and adjusted with support from the Senior Director for M&I on an ongoing basis.

Project leadership and delivery

Lead M&I projects from initial scoping through to final outputs.

Steward the client relationships across your portfolio, owning some directly and working through the team on others, including shaping commercial and technical scopes, managing expectations, and cultivating the next engagement..

Anticipate risks across your portfolio and resolve them before they become problems.

Oversee project staffing and resource planning in coordination with the M&I team leadership and other Project Leads.

Own commercial health for your portfolio of projects, balancing quality, margin, and mission.

Step into hands-on delivery when needed, for strategic, M&I-led projects. For example, selecting and applying fit-for-purpose methods and approaches aligned with Caribou's M&I practice principles, facilitating learning or sensemaking processes, synthesising evidence, developing frameworks or models, producing insights or communication outputs, or strengthening measurement systems.

Ensure strong technical and editorial quality assurance across all work products.

Team leadership

Manage and support M&I team members across your portfolio, providing day-to-day guidance, structured support, and feedback.

Monitor team health closely and intervene early if any issues arise.

Identify team strengths and gaps, and inform recruitment and staffing decisions.

Foster a team culture aligned with Caribou's values, and provide coaching and technical support on Caribou's M&I approaches, tools, and ways of working.

Practice strengthening

Support the Senior Director in developing the M&I practice, raising the standard the team works to beyond your own projects.

Develop practice assets such as briefs, methodological notes, and insights products, updating service standards, guidance, and tools.

Identify opportunities to test or refine new measurement approaches within ongoing projects.

Business development

Represent and speak on behalf of Caribou and its supported projects in external forums (including online), networks, and partnerships.

Strengthen relationships with clients and find ways to deepen or expand collaborations.

Lead or support relevant business development efforts, including complex or high-stakes bids and win strategy, alongside proposal writing, lead generation, promotion, and thought leadership articles.

About you

Required Skills & Experience

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