Client Success Manager / Klaviyo Manager

Klaviyo Account Manager

We are hiring a Klaviyo Account Manager for our client, a fast-growing direct-response email marketing agency helping ecommerce brands turn email into serious revenue.

Our client has already driven over $10MM in attributed revenue for DTC brands across health, supplements, luxury jewelry, menswear, women’s accessories, and more. Their average client doubles email revenue in the first quarter, and they have taken brands from $0 to $777K per month in 44 days.

This is a chance to own client relationships, lead retention strategy, and work close to the founders inside an agency that cares about revenue, not vanity metrics.

A Day in This Role

You start the day inside Klaviyo, checking performance across client accounts.

One brand’s welcome flow is driving strong revenue, but the abandoned cart flow is slipping. Another client has a launch coming up and needs a campaign plan that feels premium, sharp, and built to convert.

You review the data, spot the gaps, and build clear next steps.

Later, you lead a client call. You walk them through what is working, what needs to change, and how the next email, SMS, or flow test will drive more sales.

Then you brief the copy, design, and Klaviyo team so everyone knows what to ship.

You end the day knowing your work did not just “manage an account.” It helped a real ecommerce brand grow.

What You’ll Do

You will own the client relationship and retention strategy for ecommerce brands.

You will:

Own most client communication for managed accounts

Run client check-in calls and explain Klaviyo performance clearly

Build retention roadmaps across flows, campaigns, SMS, and segmentation

Spot revenue opportunities inside Klaviyo data

Plan monthly promos, launches, tests, and lifecycle campaigns

Brief copywriters, designers, and Klaviyo specialists with clear direction

Review email strategy, copy, and performance with a direct-response mindset

Keep accounts organized in ClickUp and make sure nothing drops

Help clients feel confident, informed, and excited about growth

You’re Right for This If

You have strong hands-on Klaviyo experience

You have managed ecommerce clients in an agency or retention role

You understand flows, campaigns, segmentation, SMS, and revenue reporting

You can read data and turn it into smart action

You know good email copy when you see it

You are calm, clear, and confident on client calls

Your written English is strong and polished

You are organized enough to manage many moving parts

You can overlap with US time zones

This Role Is Not for You If

You only want to send reports, not lead strategy

You need heavy hand-holding to manage clients

You treat Klaviyo like a basic email tool

You are not comfortable giving clear direction to a team

You miss details or wait for clients to chase you

You care more about open rates than real revenue

Bonus If You Have

Deep Klaviyo agency experience

SMS marketing experience

Direct-response copywriting skills

Experience with health, supplements, fashion, jewelry, or other DTC brands

Strong knowledge of A/B testing and lifecycle marketing

Why This Role Is Exciting

You will work on ecommerce accounts where email drives real revenue

You will work directly with founder-led leadership that moves fast

You will help scale brands doing serious monthly sales

You will get exposure to Klaviyo, SMS, funnels, testing, and retention strategy

You will have real ownership over client outcomes

You will join a remote global team that rewards skill, speed, and results

Compensation

Competitive pay, training, tool reimbursements, and more!

Ready to Build Revenue Engines for Ecommerce Brands?

If you live and breathe email marketing, love Klaviyo, and want your work tied directly to growth, this is the kind of role where you can become world-class.

Apply now.

Originally posted on Himalayas