Client Relations Manager

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

As a member of the Sales Team, Client Relations Director plays a crucial role in creating, managing, and nurturing relationships with new & existing direct clients and partners including:

ESSENTIAL FUNCTIONS

Prospect and develop new client leads in collaboration with the Marketing team

Qualify prospective clients to ensure a good fit and long-term partnership potential

Work with the Owner Partner Team to tailor proposals across company offerings

Lead the closing process and coordinate with the Finance team to ensure payment completion

Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services

Build and maintain strong client relationships to drive repeat business and long-term loyalty

Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

COMPENSATION

Competitive gross annual salary ranging from $75,000 - $85,000

Commission Plan structure

20 Days of Paid Time Off

5 Days of Paid Sick Leave

6 Days of Paid Holidays

Work equipment stipend

Private health insurance

Flexible work schedule, subject to business needs and management approval

Requirements

SKILL AND KNOWLEDGE QUALIFICATIONS

4 or more years of experience in client relationship management or sales in travel, real estate, or another high-value product targeted to high-net-worth individuals

Proven track record of success in sales and increase in revenue

Exceptional verbal and written English communication skills

Strong experience with CRM, presentation, and other online productivity tools

Multi-tasking capabilities and working effectively under deadlines

Experience and love for international travel are highly desirable

Originally posted on Himalayas