Headquarters: United States, Remote
Our Mission:
6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.
Our People:
People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career.
Our **Benefits Partner **will administer and improve global benefits programs across the U.S., India, Canada, and the UK. This role manages day-to-day benefits operations, leave administration, open enrollment, vendor coordination, and employee inquiries while partnering with internal teams (People, Payroll, Finance, and Legal), and external vendors to ensure accurate, compliant, and employee-centered delivery.
Responsibilities & Accountabilities
Lead day-to-day administration of global benefits programs, including health and welfare, retirement and pension, leave, wellbeing, eligibility, enrollment, issue resolution, and region-specific offerings across the U.S., India, Canada, and the UK
Oversee benefits program execution in a shared service HR model (by partnering with People Ops), including escalations, service delivery standards, documentation, controls, audit readiness, and adherence to global governance frameworks
Administer leave programs, including statutory, supplemental, FMLA, state leaves, disability, ADA-related processes, documentation, tracking, and compliance
Lead global benefits renewal and annual cycle coordination, including open enrollment, statutory updates, communications, system testing, financial alignment, market competitiveness, and local requirements
Partner with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams on deductions, funding, reconciliations, reporting, cross-border compliance, implementations, and issue resolution
Ensure compliance with applicable benefits, pension, leave, tax, social insurance, health coverage, data privacy, and jurisdiction-specific regulatory requirements
Oversee benefits systems and vendor performance, including configuration governance, data integrity, access controls, service levels, contract alignment, and process improvements
Provide reporting and analysis on participation, cost trends, utilization, vendor performance, service metrics, audit findings, and financial impact to inform planning and leadership decisions; perform other duties as required
Competencies and Behaviors
Operational excellence: executes and improves benefits processes accurately, consistently, and with strong attention to controls, metrics, and scalability
Employee-centered judgment: provides clear, practical, confidential, and empathetic support while balancing business needs and policy requirements
Compliance mindset: applies sound judgment, maintains documentation, and escalates regulatory, data, financial, or operational risk appropriately
Cross-functional partnership: collaborates effectively with People, Payroll, Finance, Legal, HR Technology, vendors, brokers, and occasional senior stakeholders
Team and change leadership: provides direction, adapts priorities to resource and operational challenges, contributes to standards and budgets, and presents clearly in internal or external forums
Performance Measurement
Benefits transactions, eligibility updates, enrollments, deductions, reconciliations, and inquiries are completed accurately and within service level expectations
Employee inquiries, escalations, vendor issues, and leave cases are resolved timely, clearly, and in compliance with applicable requirements across regions
Renewals, open enrollment milestones, statutory updates, testing, communications, reporting, and audits are completed on schedule with minimal errors
Vendor, broker, Payroll, Finance, Legal, HR Technology, and People Team partnerships enable compliant, scalable, and consistent global program execution
Educational and Experience Requirements
5–7 years of experience in benefits administration, Total Rewards, or a related People function, including global or multi-country benefits exposure
Strong knowledge of U.S. and global benefits regulations, compliance requirements, governance practices, leave programs, and self-insured plan administration
Experience partnering with vendors, brokers, Payroll, Finance, Legal, HR Technology, and People teams to resolve escalations, manage renewals, and support service delivery
Strong attention to detail, operational discipline, communication skills, employee support mindset, and ability to exercise independent judgment within defined objectives
Experience with HRIS and benefits platforms preferred, especially Workday benefits administration and U.S. open enrollment; Sequoia, Sparrow, or comparable systems/vendors also valued
Ability to use AI tools, automation, reporting, documentation, metrics, and process improvement to improve benefits operations and internal controls
CEBS or similar certification, global or SaaS experience, benefits analytics exposure, and experience providing direction to team members preferred