SmartyAds
Account Manager (AdExchange)
Full-timeMidWorldwideacum 3 zileOther
Salariu
Nedivulgat
Rol remote international cu aplicare directa si echipa distribuita
Despre rol
SmartyAds is a global product AdTech company that develops innovative advertising technologies and operates its own full-stack programmatic ecosystem, including SSP, DSP, and AdExchange.
AdTech is a fast-moving and constantly evolving industry, where curiosity, market awareness, and continuous learning are key to staying ahead.
We are looking for a dedicated and driven Account Manager to join our team. In this role, you will work alongside experienced Account Managers who build and grow partnerships with leading global companies, including Google, Opera, Rakuten, and other key players in the digital advertising ecosystem.
RESPONSIBILITIES
Own a portfolio of 30+ active DSP and SSP partners: maintain daily communication, monitor account health, and proactively respond to performance changes
Analyze key platform metrics (fill rate, win rate, RPM, eCPM, revenue) and independently initiate optimizations to drive account growth
Manage the full onboarding cycle for new partners: technical setup, endpoint configuration, initial performance validation, and ramp-up support
Identify upsell and expansion opportunities within the existing partner portfolio and collaborate with the BD team to act on them
Serve as the first point of contact for technical issues; triage, reproduce, and escalate to the technical team with clear documentation
Prepare regular and ad-hoc performance reports; translate data into actionable insights for both internal stakeholders and external partners
Monitor platform profitability across assigned accounts and flag anomalies or risks in a timely manner
Maintain strong, trust-based relationships with partners across multiple communication channels (email, Slack, calls)
Stay current with programmatic ecosystem trends, OpenRTB spec updates, and privacy regulation changes relevant to partner operations
REQUIREMENTS
2+ years of experience in Account Management or Customer Success in an AdTech company
Solid understanding of the programmatic ecosystem: how DSPs, SSPs, and AdExchanges interact, what drives performance on both sides
Practical knowledge of OpenRTB protocol: bid request/response structure, auction mechanics, key objects (device, app, site, imp)
Ability to independently read and interpret platform data: identify drops, spikes, and root causes without hand-holding
Experience working directly with both DSP and SSP partners
Upper-Intermediate English or above written and spoken; most partner communication is in English
Comfort withExcel/Google Sheets for data analysis
Structured, detail-oriented approach to managing a large partner portfolio simultaneously
Strong orientation towards result
NICE TO HAVE
Hands-on experience with ad server admin panels (e.g. Springserve, Magnite, Xandr) or in-house SSP/DSP platforms
Familiarity with privacy frameworks: GDPR/TCF, GPP, COPPA, LMT/DNT signals in the bidstream
Experience with CRM systems (Salesforce, HubSpot, or similar)
Knowledge of video, CTV, or mobile programmatic formats
Experience working with traffic / creative quality vendors (Pixalate, Human, DV, TMT, etc.)
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